1.0 OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION
User privacy and data protection are human rights.
We have a duty of care to the people within our data.
Data is a liability, it should only be collected and processed when absolutely necessary.
We loathe spam as much as you do!
We will never sell, rent or otherwise distribute or make public your personal information.
2.0 RELEVANT LEGISLATION
We comply with the following national and international legislation with regards to data protection and user privacy:
UK Data Protection Act 1988 (DPA)
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation 2018 (GDPR)
3.0 PERSONAL INFORMATION I COLLECT AND WHY I COLLECT IT
When you place an order via my shop on mightiemakers.co.uk, I receive only the required information in order to process your order (your name, address and email). I do not receive any card or bank details.
4.0 HOW I USE THE INFORMATION
The information you provide is used to fulfil your order on a ‘contract’ basis and is only used for the purpose of communicating with you regarding your purchase and for delivery of your items. Your personal information will not be added to my mailing list and you will not be contacted for marketing or advertising purposes unless you request me to do so.
5.0 SHARING WITH THIRD PARTIES
We will NEVER sell or rent your personal data. To process your order and to fulfil your contract with us, your information is shared with third parties for the purpose of delivery (Royal Mail and courier services).
It may be shared for compliance with legal, regulatory and law enforcement requests as appropriate and necessary. I will endeavour to notify you of any such requests. I am not responsible for how these third parties process your data, please visit their websites to read their privacy policies.
6.0 HOW I SECURE, STORE AND RETAIN DATA
We use Mightie Makers website to trade and complete your purchase. Your data is secured, stored and retained by mightiemakers.co.uk to complete your purchase. We do not hold hard copies of your data and any data collected is held only as long as is necessary to carry out your order and to maintain adequate and accurate business and financial records (7 years).
7.0 HOW YOU CAN ACCESS, UPDATE OR DELETE INFORMATION HELD ABOUT YOU
You have the right to access, update or ask us to delete your personal information. Please email our Data Controller found in section 9.0 below. We are obliged by law to provide this service within 30 calendar days of your request free of charge. However, we have the right to refuse or charge for requests that are manifestly unfounded or excessive and repetitive.
8.0 DATA BREACHES
We will report any unlawful data breach to any and all relevant persons and authorities within 72 hours of the breach, if it is apparent that personal data stored in an identifiable manner has been stolen. If you feel your data has been compromised you have a right to contact the Information Commissioners Office (ICO).
9.0 DATA CONTROLLER
Diane Jones
Whose registered and operating office is:
5 Barbon Drive,
Email:
dianerjones30@hotmail.com
10.0 CHANGES TO OUR PRIVACY POLICY
This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.
Ann Ross –
High quality beautiful design and gorgeous embroidery thank you will make a fabulous gift
Ann Ross –
Beautiful high-quality bag with gorgeous embroidery will make a fabulous gift thank you
Anne Littlehales –
Beautifully made Good quality & service
helen –
I absolutely love my polar bear Christmas decoration - he is beautifully made with love and care poured into each stitch. I can't wait to pop him on the Christmas tree! He came beautifully packaged and presented too - it was a delight to open! Thank you so much Diane.
Anne Littlehales –
Beautifully made Good quality Excellent service as always
Rebecca Evans –
I just had to purchase this. Now I love on a farm love it thanks x
Rebecca Evans –
The work that has gone into this make is wonderful i love it brightens up my cabin x
Ann Ross –
Absolute beautiful Santa hanging decoration will look great on my tree. Has a real vintage look i love it❤️🫂
Ann Ross –
Beautifully made and embroidered love tge attention to detail.Love Diane's products always put a smile on my face🥰
rlamb2489 –
This is such a beautiful hanging heart and the embroidery is fantastic . I ordered it as a gift and the recipient was so happy and loves it . Thanks again Diane for another lovely item
rlamb2489 –
Super sweet hearts for my Christmas tree but would also look great for valentines or as a pretty decoration for any time of the year, I have ordered from Diane before and she has always exceeded my expectations and beyond. Really recommend ordering from her as the value , customer service and delivery is all amazing
rlamb2489 –
These stars are superb quality and will look lovely on my Christmas tree. The price is such good value and I got these and some hearts too which I saw after I had asked her to make these and another item which I ordered and Diane is such a lovely lady to order from and I like to order custom things at times and she has been spot on with every item I’ve ordered and I know I’ll be back again . :) ❤️
Anne Littlehales –
Beautifully handmade Colourful Good quality & service
Stephanie Powdrill –
Absolutely gorgeous. There is so much work in this embroidered gingerbread decoration. I loved the little extras too. So thoughtful. I highly recommend this seller.
Stephanie Powdrill –
The embroidered snowman is wonderful. I appreciate the love which goes into each stitch and into each embroidered piece. I am chuffed to bits!
Laura cordell –
I am a return customer of this beautiful shop and it's not hard to see why. Everything is made with such love and care. The prices are exceptional for the quality of workmanship. I know I will be back again soon.