1.0 OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION
User privacy and data protection are human rights.
We have a duty of care to the people within our data.
Data is a liability, it should only be collected and processed when absolutely necessary.
We loathe spam as much as you do!
We will never sell, rent or otherwise distribute or make public your personal information.
2.0 RELEVANT LEGISLATION
We comply with the following national and international legislation with regards to data protection and user privacy:
UK Data Protection Act 1988 (DPA)
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation 2018 (GDPR)
3.0 PERSONAL INFORMATION I COLLECT AND WHY I COLLECT IT
When you place an order via my shop on mightiemakers.co.uk, I receive only the required information in order to process your order (your name, address and email). I do not receive any card or bank details.
4.0 HOW I USE THE INFORMATION
The information you provide is used to fulfil your order on a ‘contract’ basis and is only used for the purpose of communicating with you regarding your purchase and for delivery of your items. Your personal information will not be added to my mailing list and you will not be contacted for marketing or advertising purposes unless you request me to do so.
5.0 SHARING WITH THIRD PARTIES
We will NEVER sell or rent your personal data. To process your order and to fulfil your contract with us, your information is shared with third parties for the purpose of delivery (Royal Mail and courier services).
It may be shared for compliance with legal, regulatory and law enforcement requests as appropriate and necessary. I will endeavour to notify you of any such requests. I am not responsible for how these third parties process your data, please visit their websites to read their privacy policies.
6.0 HOW I SECURE, STORE AND RETAIN DATA
We use Mightie Makers website to trade and complete your purchase. Your data is secured, stored and retained by mightiemakers.co.uk to complete your purchase. We do not hold hard copies of your data and any data collected is held only as long as is necessary to carry out your order and to maintain adequate and accurate business and financial records (7 years).
7.0 HOW YOU CAN ACCESS, UPDATE OR DELETE INFORMATION HELD ABOUT YOU
You have the right to access, update or ask us to delete your personal information. Please email our Data Controller found in section 9.0 below. We are obliged by law to provide this service within 30 calendar days of your request free of charge. However, we have the right to refuse or charge for requests that are manifestly unfounded or excessive and repetitive.
8.0 DATA BREACHES
We will report any unlawful data breach to any and all relevant persons and authorities within 72 hours of the breach, if it is apparent that personal data stored in an identifiable manner has been stolen. If you feel your data has been compromised you have a right to contact the Information Commissioners Office (ICO).
9.0 DATA CONTROLLER
Diane Jones
Whose registered and operating office is:
5 Barbon Drive,
Email:
dianerjones30@hotmail.com
10.0 CHANGES TO OUR PRIVACY POLICY
This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.
Rebecca Evans –
Another amazing ordernof these hens super cute makes.
Rebecca Evans –
These are so adorable I love them. Amazing makes as always by Diane x
Debbie Edge –
Pretty felted flower wreath, gorgeous colours and lovingly made by our Diane. Excellent customer service and communication, and it actually arrived quicker than expected. Thank You 💛🌻🐝
Elaine Crow –
A very sweet card for Mother's day. My children gave it to their Gran for Mother's day and she loved it 🩷 Thank you so much!
Elaine Crow –
Such a pretty, very well made Mother's day card, my Mum absolutely loved it! It was packaged very well and had a lovely thank you card too 🩷
Sharon Fielding –
When I saw this I knew it was perfect for my friend who absolutely loved it. I asked for a note to be included and Diane popped it in a handmade card for me which was such a lovely extra touch. It arrived quickly and was perfectly packaged. I highly recommend shopping with Diane. Thanks so much lovely xx
rlamb2489 –
Such a super stunning sunshiney wall hanging. I love to order from Diane as she can create such wonderful pieces and this looks even more beautiful in real life. The raindrop sparkles are so pretty . I wonder what my next purchase will be … likely summer hat lol
Ann Ross –
Beautifully knitted and embroidered bootees. Thankyou so beautifully packaged too and fast despatch they were gifted to a neighbour who loves them
Sharon Fielding –
Love this, was such a random item, loved the party hat!! purchased as part of a new silly tradition where no Christmas will be complete without the Christmas goat :-D very well made and beautifully packaged, thanks lovely xx
Bex Evans –
Diane made my beautiful wedding shoes thanks so much they are amazing 👏 lovely keepsake to keep. Amazing service highly recommend x
rlamb2489 –
A lovely gift for my friend she loved it a lot
rlamb2489 –
Diane did the perfect job and the material is top quality , the embroidery is special and it makes me smile .
Ann Ross –
Chosen as a beautiful gift the recipient loved it thank you❤️🫂
Ann Ross –
Beautiful hand embroidered picture. Made a lovely gift and even better the excelent service provided by Diane the gift was sent direct to the recipient with a message provided by me and handwritten by the very kind Diane Thank you
Debbie Edge –
Absolutely stunning headbands with gorgeous embroidery. Such attention to detail and clearly made with so much love. I’m thrilled with my purchases and highly recommend this lovely shop. Thank you for my freebies too Diane, such a special touch. 🌟 🌟 🌟 🌟 🌟
karenscosycottage –
Diane has created the most beautiful hearts bakers boy cap for me!! I’m totally in love with it and I've not taken the hat off! The quality of the cap is lovely and I love that it's preloved, but what makes it super special are the hand embroidered hearts she’s added for me. The stitching is so neat and carefully done, and the white hearts look stunning. I’ve had so many compliments already! You can really feel the love Diane puts into creating one of a kind crafts! Absolutely thrilled! 🥰 xx
Anne Littlehales –
Beautifully made Ideal as a gift Good service
Anne Littlehales –
Beautifully made Good Quality Good service
Stephanie Powdrill –
Absolutely gorgeous. My sister's gift arrived today, beautifully wrapped in tissue with a freebie. I haven't opened the parcel to look inside but, I just know that the picture will be stunning. Thank you Diane. I see the love and care you put into your art work. Stephanie xx
Ann Ross –
High quality beautiful design and gorgeous embroidery thank you will make a fabulous gift