1.0 OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION
User privacy and data protection are human rights.
We have a duty of care to the people within our data.
Data is a liability, it should only be collected and processed when absolutely necessary.
We loathe spam as much as you do!
We will never sell, rent or otherwise distribute or make public your personal information.
2.0 RELEVANT LEGISLATION
We comply with the following national and international legislation with regards to data protection and user privacy:
UK Data Protection Act 1988 (DPA)
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation 2018 (GDPR)
3.0 PERSONAL INFORMATION I COLLECT AND WHY I COLLECT IT
When you place an order via my shop on mightiemakers.co.uk, I receive only the required information in order to process your order (your name, address and email). I do not receive any card or bank details.
4.0 HOW I USE THE INFORMATION
The information you provide is used to fulfil your order on a ‘contract’ basis and is only used for the purpose of communicating with you regarding your purchase and for delivery of your items. Your personal information will not be added to my mailing list and you will not be contacted for marketing or advertising purposes unless you request me to do so.
5.0 SHARING WITH THIRD PARTIES
We will NEVER sell or rent your personal data. To process your order and to fulfil your contract with us, your information is shared with third parties for the purpose of delivery (Royal Mail and courier services).
It may be shared for compliance with legal, regulatory and law enforcement requests as appropriate and necessary. I will endeavour to notify you of any such requests. I am not responsible for how these third parties process your data, please visit their websites to read their privacy policies.
6.0 HOW I SECURE, STORE AND RETAIN DATA
We use Mightie Makers website to trade and complete your purchase. Your data is secured, stored and retained by mightiemakers.co.uk to complete your purchase. We do not hold hard copies of your data and any data collected is held only as long as is necessary to carry out your order and to maintain adequate and accurate business and financial records (7 years).
7.0 HOW YOU CAN ACCESS, UPDATE OR DELETE INFORMATION HELD ABOUT YOU
You have the right to access, update or ask us to delete your personal information. Please email our Data Controller found in section 9.0 below. We are obliged by law to provide this service within 30 calendar days of your request free of charge. However, we have the right to refuse or charge for requests that are manifestly unfounded or excessive and repetitive.
8.0 DATA BREACHES
We will report any unlawful data breach to any and all relevant persons and authorities within 72 hours of the breach, if it is apparent that personal data stored in an identifiable manner has been stolen. If you feel your data has been compromised you have a right to contact the Information Commissioners Office (ICO).
9.0 DATA CONTROLLER
Lesley Taylor
Whose registered and operating office is:
780 Filton Avenue, Bristol, BS34 7HB
lelibeth.astro@gmail.com
10.0 CHANGES TO OUR PRIVACY POLICY
This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.
Rebecca Evans –
Thanks so much for the card speedy delivery very happy x
Stephanie Powdrill –
Absolutely beautiful. So bright and colourful. My brother-in- law will love this card. Thank you x
Diane Jones –
What an absolutely beautifully made set, it is such high quality. Im not technically minded at all, so I don't understand how you've designed and made thi, but its totally gorgeous! Little Wren will remind me that better days always come when I'm feeling low. The keyring is stunning too, and thank you so much for the extras. It was also a joy to.open, so beautifully wrapped and with a beautiful note too. Thank you so much Lesley/Lelibeth xx
Lindsay Pascoe –
I couldn’t resist treating myself to one of these as the image is beautiful and it is even more beautiful in real life, I am going to frame mine.😍 it also comes with some other lovely bits, a feather, a magnet and I had the little wren phoenix as a magnet too and they are both on my fridge as a reminder 😍 Thank you Lesley for such a beautiful set. Xx
Jen Leighton –
I ordered an acrylic block after Lesley very kindly sent me some pics and videos so I could get a 'real world' idea of what it would look like, and I am incredibly glad I treated myself! Absolutely beautiful artwork and the acrylic block really makes it a statement piece. Communication was excellent and the delivery was super speedy. Thank you so much!
Jo Hall –
I am thrilled to bits with my Little Wren Phoenix. The photo does not do the item justice. It is stunning in the flesh. This will be going on my wall to remind me that I am a phoenix and can rise from the ashes. Highly recommend :)
Sharon Fielding –
Such a beautiful product, I have put the card up on my wall by my sewing machine and got the little magnet on my fridge. The print quality on the card is truly stunning with a real metallic glow round her fire, love that it comes with a little positive quote too. Highly recommended x
Ann Ross –
This just a beautiful wish kit. I love it you can feel the high energy in it and so much love and care. This will make a beautiful gift too. I will be back thank you so much im a delighted happy customer🧡🫂
Ann Ross –
Just the most beautiful gift so much thought love and care has gone into this package. Stunningly beautiful art work so magical and uplifting at the same time. Ive put the beautiful cabochon in my phone case and everytime i look at it i feel strength. Highly recomended🧡🫂
Laura cordell –
5 stars. Brilliant service.
Sarah Kirkby –
I brought this is a gift for a good friend of mine and I know she is just going to love it .as I do too. I may end up buying another
Anita MK Nabonne –
I don't send many cards for eco reasons, but my first purchase was so lovely, and only they're only for my special people, I had to have another! Ordering and delivery again was easy and fast, and they are really a great keepsake art piece.
Helen Sutcliffe –
A quality product, with a very professional look. Much better than anything on the High street. Helpful marker. Great.
Anita MK Nabonne –
I was really stunned by the art and talent that created this beautifully crafted Christmas tree card, which I will be finding a frame for right after sending. Communication was spot on and notifications of delivery great.