1.0 OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION
User privacy and data protection are human rights.
We have a duty of care to the people within our data.
Data is a liability, it should only be collected and processed when absolutely necessary.
We loathe spam as much as you do!
We will never sell, rent or otherwise distribute or make public your personal information.
2.0 RELEVANT LEGISLATION
We comply with the following national and international legislation with regards to data protection and user privacy:
UK Data Protection Act 1988 (DPA)
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation 2018 (GDPR)
3.0 PERSONAL INFORMATION I COLLECT AND WHY I COLLECT IT
When you place an order via my shop on mightiemakers.co.uk, I receive only the required information in order to process your order (your name, address and email). I do not receive any card or bank details.
4.0 HOW I USE THE INFORMATION
The information you provide is used to fulfil your order on a ‘contract’ basis and is only used for the purpose of communicating with you regarding your purchase and for delivery of your items. Your personal information will not be added to my mailing list and you will not be contacted for marketing or advertising purposes unless you request me to do so.
5.0 SHARING WITH THIRD PARTIES
We will NEVER sell or rent your personal data. To process your order and to fulfil your contract with us, your information is shared with third parties for the purpose of delivery (Royal Mail and courier services).
It may be shared for compliance with legal, regulatory and law enforcement requests as appropriate and necessary. I will endeavour to notify you of any such requests. I am not responsible for how these third parties process your data, please visit their websites to read their privacy policies.
6.0 HOW I SECURE, STORE AND RETAIN DATA
We use Mightie Makers website to trade and complete your purchase. Your data is secured, stored and retained by mightiemakers.co.uk to complete your purchase. We do not hold hard copies of your data and any data collected is held only as long as is necessary to carry out your order and to maintain adequate and accurate business and financial records (7 years).
7.0 HOW YOU CAN ACCESS, UPDATE OR DELETE INFORMATION HELD ABOUT YOU
You have the right to access, update or ask us to delete your personal information. Please email our Data Controller found in section 9.0 below. We are obliged by law to provide this service within 30 calendar days of your request free of charge. However, we have the right to refuse or charge for requests that are manifestly unfounded or excessive and repetitive.
8.0 DATA BREACHES
We will report any unlawful data breach to any and all relevant persons and authorities within 72 hours of the breach, if it is apparent that personal data stored in an identifiable manner has been stolen. If you feel your data has been compromised you have a right to contact the Information Commissioners Office (ICO).
9.0 DATA CONTROLLER
Our data controller is:
Siân Titcomb
Whose registered and operating office is:
Crud Yr Awel, Heol Y Mynydd, Trimsaran, Cydweli, SA17 4EY
Email:
10.0 CHANGES TO OUR PRIVACY POLICY
This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.
My Story
I used to be an active primary school teacher, until problems arising from Congenital Hip Dislocation and Bi Lateral Hip Dysplasia. Shortly after the birth of my children, I developed Severe Arthritis in my left hip. After some time and waiting lists (another story!) I had an osteotomy to create a hip socket, then a year later I underwent a hip replacement on my left hip. I returned to work and caring for my family, but the hip was never ‘right’ and still caused issues. To cut a very long story short, after multiple surgeries, eventually I was discovered to have Osteomyelitis (a severe bone infection). This meant removal of the entire prosthesis and iv antibiotic before replacing the hip again. However, Chronic Pain ensued. And ultimately I was offered the option of total permanent removal of the implant leaving me disabled but without pain. Sadly, that didn’t work out too well, and the same level of pain ensued. I was referred to various PMU and underwent many procedures, and have had a spinal cord stimulator implant.
Gemstones have long been my passion, and I’ve always dabbled making gemstone bracelets and pressing them onto my long suffering friends whenever they mentioned some ailment. It was a natural progression for me, when I had to retire from teaching on medical grounds, to begin making my jewellery to sell. This began simply as a way to keep busy, whilst I was in and out of hospital, and I only ever made items to order for people I knew.. but they were paying me, so I could buy more sparkly rocks!
Now I make all sorts of jewellery, but each item is still made with as much love as those first bracelets, and the recipient is the main focus at the centre of everything I create.
So I’m afraid I don’t have ready made items that I can pop into a Jiffy bag when you order, but I will create a specially commissioned piece just for you!
This story started with me as an active young(ish) mum with a career I loved. Now my children are grown up with homes and families, working and living their own lives, my husband is my carer, and I spend a lot of time in bed!