1.0 OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION
User privacy and data protection are human rights.
We have a duty of care to the people within our data.
Data is a liability, it should only be collected and processed when absolutely necessary.
We loathe spam as much as you do!
We will never sell, rent or otherwise distribute or make public your personal information.
2.0 RELEVANT LEGISLATION
We comply with the following national and international legislation with regards to data protection and user privacy:
UK Data Protection Act 1988 (DPA)
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation 2018 (GDPR)
3.0 PERSONAL INFORMATION I COLLECT AND WHY I COLLECT IT
When you place an order via my shop on mightiemakers.co.uk, I receive only the required information in order to process your order (your name, address and email). I do not receive any card or bank details.
4.0 HOW I USE THE INFORMATION
The information you provide is used to fulfil your order on a ‘contract’ basis and is only used for the purpose of communicating with you regarding your purchase and for delivery of your items. Your personal information will not be added to my mailing list and you will not be contacted for marketing or advertising purposes unless you request me to do so.
5.0 SHARING WITH THIRD PARTIES
We will NEVER sell or rent your personal data. To process your order and to fulfil your contract with us, your information is shared with third parties for the purpose of delivery (Royal Mail and courier services).
It may be shared for compliance with legal, regulatory and law enforcement requests as appropriate and necessary. I will endeavour to notify you of any such requests. I am not responsible for how these third parties process your data, please visit their websites to read their privacy policies.
6.0 HOW I SECURE, STORE AND RETAIN DATA
We use Mightie Makers website to trade and complete your purchase. Your data is secured, stored and retained by mightiemakers.co.uk to complete your purchase. We do not hold hard copies of your data and any data collected is held only as long as is necessary to carry out your order and to maintain adequate and accurate business and financial records (7 years).
7.0 HOW YOU CAN ACCESS, UPDATE OR DELETE INFORMATION HELD ABOUT YOU
You have the right to access, update or ask us to delete your personal information. Please email our Data Controller found in section 9.0 below. We are obliged by law to provide this service within 30 calendar days of your request free of charge. However, we have the right to refuse or charge for requests that are manifestly unfounded or excessive and repetitive.
8.0 DATA BREACHES
We will report any unlawful data breach to any and all relevant persons and authorities within 72 hours of the breach, if it is apparent that personal data stored in an identifiable manner has been stolen. If you feel your data has been compromised you have a right to contact the Information Commissioners Office (ICO).
9.0 DATA CONTROLLER
Megan Turpie
Whose registered and operating office is:
18 Windmill Meadow, Wem, Shropshire, SY45YH
Email:
calmstreamshropshire@gmail.com
10.0 CHANGES TO OUR PRIVACY POLICY
This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.
My Story
Hi, I’m Megan, and this is a little glimpse into the person behind the business. I’m a proud mum to two incredible neurodiverse children, each with their own amazing story. They inspire me every single day. Being their carer hasn’t always been easy—there have definitely been challenges—but I wouldn’t change a thing. In fact, most of the products I create are inspired by them and what’s worked for us as a family.
I’ve always believed that everyone deserves an equal opportunity to communicate. That belief has guided me not only in my work but also in life. On this journey, I also discovered something about myself: I’m neurodiverse too. Realizing this later in life has been life-changing. Understanding who I am has helped me finally address the mental health struggles I’ve carried for years.
Back in 2020, just before the pandemic, I was at the fittest and healthiest I’d ever been. I was training to become a firefighter, working as a delivery driver, and full of excitement about the future. Then Covid hit. After two bouts of illness and a short hospital stay, I was diagnosed with Long Covid—a condition I still live with today. It’s not something I share lightly because there’s so much misunderstanding and stigma around it, but it changed my life, physically and mentally, and set me on a completely new path.
Covid redirected my journey, but it also led me to a place of deeper understanding—of myself, my family, and the values that drive my work. Everything I do now comes from that place: a belief in inclusivity, communication, and creating solutions that actually help real families like mine.