Key Steps
1. Accessing Order Details 0:00
- Log into your dashboard.
- Navigate to the Orders tab or select My Shop Orders from the menu.
2. Viewing Order Details 1:32
- Click on the order to view its details.
- Look for product options, sizes, colors, and any customer notes.
3. Checking Customer Notes 4:05
- Always check the Order Note text box on the product page for any special instructions from the customer.
4. Updating Order Status 4:22
- To mark the order as complete, either:
- Tick the completion box on the previous page, or
- Go to Update Order Status and select Completed.
5. Verifying Shipping Address 4:44
- Confirm the shipping address to ensure it is correct and check if it needs to be sent to a different recipient.
6. Communicating with the Customer 5:05
- Optionally, add a note to the customer to:
- Thank them for their order.
- Provide tracking information if applicable.
- Use the Email to Customer feature to send the note automatically.
Tips
- Always double-check the shipping address to avoid delivery issues.
- Check customer note for any specific requests.
